If you would like to Freeze your membership for up to 3 months in any 6 month period you can do so completely free of charge. When your membership is frozen your monthly payments are paused and your access to the gym is temporarily suspended. Your freeze will start and end on your regular monthly Direct Debit date.

We’re sorry to hear you’re thinking of leaving. We’re here to help, whatever you decide. If there’s anything we can do to make your experience better, we’d love the chance to chat. Whether it’s answering questions or resolving any concerns, our team is here for you.

Still want to cancel your membership? Avoid unnecessary fees from third-party cancellation firms — request your cancellation directly via our web form, and we’ll cancel your membership under our standard terms.